Our Terms & Conditions
By accessing and using our TV, Internet, Cable, Home Phone, Mobile, and Bundle Package services, you agree to comply with all applicable laws and the terms outlined here. We may update these terms at any time, and any changes will be communicated accordingly. All transactions are subject to verification to ensure a safe and secure experience.
Eligibility
To use our services, you must:
- Be at least 18 years old
- Be legally capable of entering into a binding agreement
Payment Process
All payments for TV, Internet, Phone, Cable, and Bundle Packages are processed securely through verified payment systems. Transactions may be delayed, reviewed, or declined based on verification checks. We reserve the right to approve or reject any transaction at our discretion.
Refund Policy
All payments are considered final and non-refundable except in cases of:
- Duplicate or incorrect charges
- Technical issues preventing successful service activation
Refund requests must be submitted to our support team for review and eligibility assessment.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions without prior notice. Updates will be communicated through our website, and continued use of our services indicates acceptance of the revised terms.
Limitation of Liability
By using our services, you acknowledge that we are not responsible for:
- Service interruptions caused by third-party providers
- Delays or issues resulting from technical or network failures beyond our control
Dispute Resolution
Any disputes will be resolved through binding arbitration within our business jurisdiction. We aim to handle all issues fairly and avoid legal proceedings whenever possible.
Compliance with Laws
You agree to use our services in accordance with all applicable laws and regulations. This includes avoiding unlawful activities, respecting intellectual property rights, and complying with local tax requirements.
Privacy
Your privacy is important to us and is protected as outlined in our Privacy Policy. We only collect necessary information to deliver our services, store it securely, and never sell it to third parties.
